1. Please dial 999 if you are experiencing signs of a heart attack, signs of a stroke, severe difficulty breathing, heavy bleeding that won’t stop or have a severe injury. 

  1. If you have an urgent medical problem that will not wait or that cannot be treated by your PharmacyNHS 111 or your Optician, please telephone the surgery on 01291 672633Please give the call handler as many details as possible. This will allow the clinician to prioritise urgent problems.
  1. If you have a sick child under the age of 16 please contact the surgery for advice between 8am and 6.30pm.   If you are in any doubt about your child’s health, please telephone the surgery for advice.

  1. If you are experiencing dental pain, please read the information below or visit our Dental Problems page for details on how to access an emergency appointment with a dentist.

  1. If you are experiencing eye problems, in the first instance please contact a Monmouth Optician, who has superior equipment and facilities to treat acute conditions.  See Eye Problem information page for more details. 

How to make an appointment

If you need to see/speak to a clinician for a health problem, please call the surgery on the main number between 8am & 6.30pm.

Call the surgery

Appointment are currently operating as a telephone triage system. Your call will be placed on the doctor's Triage list for a call back the same day. If the doctor feels they need to see you for a face-to-face appointment, this will be arranged.

Please give the call handler as many details as possible regarding your health problem. This information will help the clinician determine the urgency of your call so that we can prioritise clinically urgent queries.

Please notify reception on booking if you have any preference regarding which doctor you wish to see. We will always do our best to place you with a doctor of your choice, but please understand that may not always be possible.

Submit an eConsult.

If you preferred to submit your health problem using our online service eConsult, please click the link below or the image above.