This five-day rule allows us to order medication and/or make changes to prescriptions due to the unavailability of medication from manufacturers.

Working days ARE: Monday, Tuesday, Wednesday, Thursday and Friday.
Saturday, Sunday and Bank Holidays ARE NOT working days.

  • If medication is ordered before 4pm, this will count as the FIRST working day.
  • If ordered after 4pm, the next day will be the first working day.

Examples:

  • Order Monday – collect Friday
  • Order Tuesday – collect Monday
  • Order Wednesday – collect Tuesday
  • Order Thursday – collect Wednesday
  • Order Friday – collect Thursday